Common Questions
  • Customer Service Hotline:
  • 51704888
  • Service Hours:
  • Monday to Friday
  • 09:30 - 17:30
  • Office Address:
  • Room 41, Level 8,
  • Core C, Cyberport 3,
  • 100 Cyberport Road,
  • Hong Kong

About the testing technologies (2) back
    • DrGene's genetic testing laboratory in the USA is CAP and CLIA certified. All tests are conducted according to strict procedures to ensure the most accurate and reliable genetic analysis for each client.

    • All of DrGene's DNA samples are processed at a CAP-accredited and CLIA-registered laboratory facility in the USA. All samples are handled with care and follow a stringent quality control process.
      DrGene uses non-invasive yet highly accurate methods to collect DNA samples. The DNA is collected using buccal (cheek) swabs. The process of DNA extraction is carried out using custom-built robots which extract purified DNA from the swab samples. This automated process minimises the risk of sample contamination.
      DrGene has elected to use technology by illumina Inc. (NASDAQ:ILMN), a leading developer, and manufacturer of life science integrated systems for large-scale analysis of genetic variations.
      Once the DNA purification process is completed, the samples are analyzed using DrGene's customised Illumina HumanOmniExpress BeadChip. The chip analyzes hundreds of thousands of SNPs covering the entire genome. DrGene's team of scientists, physicians, and genetic counselors has worked together to include thousands of additional markers that are particularly siginificant to people of Han Chinese ethnicity, making our tests highly accurate.
      Accuracy and reliability for the assays are above 99.5%. Every positive result is double-checked using another technology for redundancy. DrGene's positive results are re-checked using Sanger sequencing technology. The accuracy of the Sanger technology is more than 99%.